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Answers to Frequently Asked Questions about Carpet Cleaning

What Is steam cleaning
A hot water cleaning solution is forced into your carpet under high pressure and sucked up again together with a lot of dirt.
What is hot water extraction
It’s just another name for Steam Cleaning. See above
What is the best method to clean carpets
Steam Cleaning, hands down. The dry cleaning methods leave so much more residue. They have there place, but if you want a deep clean, steam cleaning is the answer.
How long will it take for my carpet to dry?
It will take usually three to four hours for your carpet to dry. Some carpets may take a bit longer. The overall humidity in your house and outside influences the time as well.
How long does it take to clean my carpets
It takes about 20-30 minutes to clean a room.
Will my carpet soil faster after a cleaning?
Some cleaning steps and methods leave a residue behind which may attract dirt faster. We pride ourselves in getting rid of those during our process.
Do you guarantee to remove all stains in the carpet?
The short answer is no. We use professional methods to remove stains, but there are situations where a stain is permanent. We can usually tell prior to the cleaning if this is the case.
When can I walk on the carpet again?
The carpet will still be damp after 4-6 hours. Use the plastic booties we provide during that time.
Are the chemicals you use safe?

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