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Wool reacts to alkaline chemistry. We test, we know the fiber, and we clean it the way the rug was meant to be cleaned.
Wool is a protein fiber — it reacts to alkaline cleaners the same way your hair would. Most wall-to-wall machines run alkaline. That's how wool rugs get damaged.
Spiker tests dye stability on a hidden corner first, then runs a wool-safe pH-balanced process. Same care we'd give a $20,000 antique.
View full Area Rug Cleaning serviceMost yes — we identify the fiber and dye stability first. Hand-knotted and antique pieces sometimes need off-site immersion cleaning instead of in-home; if so, we tell you up front and quote it separately. Never blind-machine a high-value rug.
When the rug warrants it. Heavy pet contamination, embedded sand, or odor jobs often need a back-side pass. Quoted on inspection.
Not if it's cleaned with the right chemistry for its fiber. The dye-stability test catches risky rugs before we touch them — if it bleeds in the test, we change the process or recommend a specialist.
Often yes, but it depends on how long it's been there and whether it reached the backing. Send photos and we'll be honest about what's possible.